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EV Driver Portal

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Support

Please note: From October 1st 2022, charging prices across the ubitricity network will increase to reflect our higher energy supply costs. More information can be found here.

Do you need help or do have questions on ubitricity charging solutions? We are here to support you and have compiled frequently asked questions (FAQ) here.

If you want to contact us, please use the presented phone number or email address of our customer support team for your country.

UK Customer Support Form

Data protection

Germany Customer Support Form

Data protection

Customer Service UK

Calls are free from your UK landline and mobile.

0800 024 6279
support@ubitricity.co.uk

(available 24/7)

 

Please note: If you are calling from outside the UK, please add +44 before the number above.

Customer Service Germany

Calls are free from your German landline and mobile.

0800 300 4 500
charge@ubitricity.com

(available 24/7)

 

Please note: If you are calling from outside Germany, please add +49 before the number above.

Customer Service France

Calls are free from your French landline and mobile.

0805 385 900
support.fr@ubitricity.com

(available 24/7)

 

Please note: If you are calling from outside France, please add +33 before the number above.

 

 

Customer Service Ireland

Calls are free from your Irish landline and mobile.

 01800 445 678
support@ubitricity.co.uk

(available 24/7)

 

Please note: If you are calling from outside Ireland, please add +353 before the number above.

Please note: This is the contact page for EV drivers. If you are a representative by a city or a journalist, please use our specific contact forms.